This page explains, for the purpose of transparency, what data Appademy obtains and how it manages it. Appademy recommends thoroughly reading these terms, which also serve to understand how your services work.
This privacy policy and terms of use apply to OpenTest 2.0 and onwards, to Cal 4.0 Assistant and onwards, and to websites under Appademy.org.
1. Privacy
By using Appademy services, you generate data. We can differentiate this data into two big types: Data actively generated by users, and data generated by using the services.
Below is explained, in three sections, what data generated consists of, who has access to that data, and how and for how long this data is kept.
1.1 What data is created
The following data are generated depending on the service:
1.1.1 OpenTest
By using OpenTest, the user generates both data directly, when creating a test, for example, and when using the application, such as when accessing a test.
The types of data generated when using the application is summarized below:
- When creating an account, the user's email and password are sent to the server hosted on Google's Firebase. This data is also saved on this server as well as some context data (hereinafter, contextual data): Device IP, approximate connection location, connection language and internet connection provider.
- When logging in, the email and password are used to access the OpenTest server in Firebase and context data is saved on set up.
- When creating a test, only temporary information about the creation and information about the user who creates it (your email) is saved with it.
- When adding a question to a test, only time stamp information is saved.
- When accessing a test, the user leaves a trail that includes information about who accesses the test, the time and date it accesses it and how long it takes them to answer each question. These data are sent at the end of the test, if the test is not configured as an exam, or at the beginning and end if it is.
- When accessing a results report, no data is generated.
- When reporting an error, context data is saved in addition to the screenshots and text of the report
1.1.2 Cal Personal Assistant
Cal Personal Assistant generates data with each search. Appademy only saves each request as a text transcript and associated time stamp data. Information about the device or context data of any kind are not saved by using Cal. Audio files are not recorded by the device nor saved. Voice-to-text transcription is generated onsite by the voice-to-text system of each device.
1.1.3 Other
When using Appademy web pages, only the only data generated is use data. The user can only actively generate data when they contact us or send suggestions. Appademy uses Google Analytics to monitor visits.
When downloading an Appademy application on Google Play or Apple’s App Store, the user only provides contextual information, such as where the download comes from or the type of device.
1.2 Who has access to data
The data Appademy receives for the use of its services is not shared with anyone for commercial purposes. Contextual data is only used for statistical purposes.
1.2.1 OpenTest
The data generated by the user is only accessible by those with whom the creator of that data has shared them. The following are user accessible data:
- Users’ passwords are only known to the user who creates the account. OpenTest sends credentials directly to the Firebase server, without reading them, when the user logs in and credentials are saved on device to log in every time the application is opened, in order to check if the server password has changed. Appademy has no way to access user passwords.
- Users' email addresses are only visible to Appademy and those who access the tests or test reports generated by the user. Appademy uses the email address of its users to communicate important notices, never sharing it with third parties.
- Each test is shared by users by providing the six letter code associated with it. The questions in each test can only be accessed by entering the code from the Access screen. The user who has the code, has access to the test questions and the email of the test creator. Appademy does not access the tests or its questions, nor does it share them with third parties.
- Each report of results is shared by the user who created the test or by the one who accessed, who can share it with third-party users. That user who has the code of the report has access to the test questions and the email of that user who accesses
- Errors reported by users are not shared with third parties and are only used to improve OpenTest.
1.2.2 Cal Personal Assistant
Both Cal servers are only accessible by Appademy, and no data is shared with third parties. Request history data is only used to improve Cal's artificial intelligence and responsiveness.
1.2.3 Others
By using Appademy websites and Appademy pages on distribution sites, data is obtained, to which Google has access (web pages, by Google Analytics and applications with Google Play) and Apple (App Store). None of this data is actively shared with third parties by Appademy.
1.3 How and for how long data is stored
1.3.1 OpenTest
OpenTest text data is stored on a Firebase server, and photos uploaded to tests, error reports and images for QR recognition are stored on the OpenTest server on Cloudinary.
The data generated by OpenTest users will be stored indefinitely, and upon deletion, a different procedure will be followed depending on the type of content:
- When you delete your account, you only delete your credentials, which will be added to a deletion queue and will take some time to be manually deleted for security reasons.
- When you delete a test, it is marked as deleted and it will no longer be accessible to any user.
- Test reports are deleted when the test is deleted, with a procedure similar to the one described in the previous point.
- If you delete your Accessed list, you just stop having access to it. Users who have created the tests you accessed or those users who have the access code to your results reports can continue to access your results and your email.
- If you delete the statistics of a test, those users who had access to their results will continue to have access to the questions, with a procedure similar to the one described in the previous point. To delete test reports, you must delete the test.
When you access a test, you leave a trace on the account of the user that created the test and cannot be deleted. If both parties delete their access (the user who accesses the test, their list of Accessed tests and the one who created it, the statistics of their test), the results will only be accessible through the code associated with the report.
1.3.2 Cal Personal Assistant
Cal uses a secure server provided by Google Cloud in which responses and keywords are stored, and another server to store the query history.
Requests received by Cal are processed and archived on the server that serves as query history. The user has no possibility to stop their contributions to the history.
1.3.3 Others
Google Analytics, Google Play and App Store retain their data in different ways, but statistical information can be found since distribution began.
2. Conditions of use
The use of services offered by Appademy implies the acceptance of these conditions. Any user who violates the conditions may be blocked from services and won’t have access to any service indefinitely. The general conditions that apply to all Appademy services are detailed below:
- Protection of privacy and copyright. Some of our Services, such as OpenTest, allow you to upload, send, store or receive content. If you do so, you will continue to be the owner of the intellectual property rights you have on that content. You are not expected to use third-party content on the content you create, unless you have permission from its creator.
- Impersonation. When using Appademy services that allow you to identify yourself, you are expected to use your own email address and not someone else's.
- Guarantees. Neither Appademy nor its suppliers will be liable for the loss of data, benefits, income, or for indirect, special, derivative or exemplary damages when using any of the services offered by Appademy.
- About these conditions. Appademy may modify these conditions and they will not be applied retroactively, taking effect less than 7 days after publication. If you do not accept the modified conditions of a service, you must stop using that service.
Last update: September 9th 2019